player/play on iphone device not working?
SUPPORTER
Posts: 454
Joined: 4 juil. 2020
unfortunately i don't have an iphone, but i've sent WL links to tracks and they won't play on the iphone (numerous people can't play it). in the past, they were able to play/stream the track...just reporting.
+1
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Posts: 2940
Joined: 30 déc. 2010
i just did a quick test series using a professional device emulator (as I do not have an iphone at hand either), and could not reproduce the issue so far...
If you could find out which browser and iOs build / device generation is having issues, I might be able to spot the bug.
Mind, autoplay does not work on iPhones, people need to start the track manually, that's a common bandwidth-saving setting on mobile devices.
I am assuming you directed people to the track detail pages, right? Or am I looking at the wrong corner?
If you could find out which browser and iOs build / device generation is having issues, I might be able to spot the bug.
Mind, autoplay does not work on iPhones, people need to start the track manually, that's a common bandwidth-saving setting on mobile devices.
I am assuming you directed people to the track detail pages, right? Or am I looking at the wrong corner?
+1
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SUPPORTER
Posts: 454
Joined: 4 juil. 2020
I text the URL, they visit, and the play button doesn't 'play' or respond. multiple people, commonality is iPhone. I tried to make them switch to an Android (j/k about that last part 
) latest iOS and safari. I'll try for more details.
) latest iOS and safari. I'll try for more details. +1
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Posts: 454
Joined: 4 juil. 2020
my g/f was able to play the track, not sure if it just resolved itself or was just end-user error 
+1
SUPPORTER
Posts: 89
Joined: 29 août 2022
I mentioned wikiloops on another site (adding a link to one of my tracks https://www.wikiloops.com/backingtrack-jam-286258.php ) and several users reported that the play buttons don't work for them 
One however had an observation which might mean something to someone using a Mac (I don't):
"I am using eqMac equalizer and when I disconnected it - It works, I can listen to your piece!!!?"
Another one said
"For some reason it also doesn't play for me. The entire panel at the top doesn't respond to any of my input."
Are there any known browser extensions or whatever that might interfere with the player functionality?
One however had an observation which might mean something to someone using a Mac (I don't):
"I am using eqMac equalizer and when I disconnected it - It works, I can listen to your piece!!!?"
Another one said
"For some reason it also doesn't play for me. The entire panel at the top doesn't respond to any of my input."
Are there any known browser extensions or whatever that might interfere with the player functionality?
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