Locked out of new account
Membre
Posts: 3
Joined: 17 févr. 2020
Hi all.
I had an account here for quite a while but left here for a good 14 months or more. I went to re-join yesterday but, for some reason, was unable to log back in so I created a new account and paid for 3 months. However, I then managed to get back onto my old account (RiffieRich), but now am not able to access the new account (RiffieRichIsBack) for some reason. Each time I try the 'forgotten password' thing it takes me to my old account (Stupidly, I used the same email account when creating the new account). Can anyone please help me to log back in to the new one or is it just a case of writing off the 3 months subscription to the new one and paying on my original account, now that I am able to log in to that? Any help or assistance would be very much appreciated, many thanks.
I had an account here for quite a while but left here for a good 14 months or more. I went to re-join yesterday but, for some reason, was unable to log back in so I created a new account and paid for 3 months. However, I then managed to get back onto my old account (RiffieRich), but now am not able to access the new account (RiffieRichIsBack) for some reason. Each time I try the 'forgotten password' thing it takes me to my old account (Stupidly, I used the same email account when creating the new account). Can anyone please help me to log back in to the new one or is it just a case of writing off the 3 months subscription to the new one and paying on my original account, now that I am able to log in to that? Any help or assistance would be very much appreciated, many thanks.
SUPPORTER
Posts: 2026
Joined: 27 sept. 2014
Hey man, sorry to hear about your problem. I forwarded the matter, please wait and you will get an answer - but might take some time to fix :)
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